Word won't allow start up

I'm using a legal version of Word 2004 w/Leopard, latest version, on an intel iMac.<br>
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occasionally, when i open Word, i'm told there's another computer running with the same serial number, and it won't start. all is legal! i've tried to uninstall and reinstall the program, but that's so complicated it does not uninstall completely.<br>
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it began happening when i installed Leopard and had to create new administrator and passwords. that password is different from the previous one.<br>
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as mysteriously as it causes problems, Word will begin loading and work just fine. it might go a week or a month before it begins blocking me again.<br>
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also, every time i start the program this message pops up: "unexpected error occurred while trying to load the microsoft framework library." it happens on one of my two Minis, but Word works fine on that machine.<br>
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thanks your your help.

wrote:

> occasionally, when i open Word, i'm told there's another computer
> running with the same serial number, and it won't start.


Well did you really try to check whether another Mac on the network was
using your copy?? Is there a chance someone copied your installation of
Office?? (the serial number is stored in a file in the Office folder)??

If the warning gives you a machine name or IP address, it could be worth
going to this computer and check whether anyone is running Office at
that time :->

I have never heard of this message popping-up when Office wasn't
actually in use on another computer,


> also, every time i start the program this message pops up: "unexpected
> error occurred while trying to load the microsoft framework library." it
> happens


Fpr this one, I would make sure Office is really perfectly up to date,

Corentin

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