Windows 08 and emails

Thank you <br>
I have done that <br>
It has not made any difference <br>
I create the docs using Word <br>
I save them to DOCUMENTS <br>
When I attach them they are said to be a word doc but that is still not allowing them to be opened <br>
This is affecting more than one recipient computer <br>
For info - I HAVE NOT CHANGED ANY FACTORY SETTINGS ON MY PUTER OR ON THE DOWNLOADED WORD 08 <br>
Does that make a difference? <br>
Thanks
 >> Stay informed about: Windows 08 and emails 

What email program are you using - Entourage, Apple Mail, something else...?

Regards |:>)
Bob Jones
[MVP] Office:Mac



On 1/21/08 1:18 PM, in article ee89bbf.1 RemoveThis @webcrossing.caR9absDaxw, "" <>
wrote:

> Thank you
> I have done that
> It has not made any difference
> I create the docs using Word
> I save them to DOCUMENTS
> When I attach them they are said to be a word doc but that is still not
> allowing them to be opened
> This is affecting more than one recipient computer
> For info - I HAVE NOT CHANGED ANY FACTORY SETTINGS ON MY PUTER OR ON THE
> DOWNLOADED WORD 08
> Does that make a difference?
> Thanks
 >> Stay informed about: Windows 08 and emails 

Do your Word documents end in .doc or .docx? If they are the latter it may well be that your PC version of Office cannot read them.
Re-open the document on the Mac and then use save as. In the save as format specify that you wish to save the document in a format compatible with Word 97 - 04
 >> Stay informed about: Windows 08 and emails 

Yes, that does make a difference

This is an error on the PC end. There are some things you can try to help
them work around it.

1) Tell the PC user to save the file to a folder before trying to open it.
PC email programs should not allow them to open Word documents directly from
their email, because that's how they get viruses.

2) Make sure you have enabled "Windows Friendly Attachments" if you are
using Apple email. If you are using Entourage, check "MIME" as your
encoding format and "Append Windows File Extensions" as your default for
sending.

3) Before sending your file, Zip it using the Mac "Create Archive" command,
which appears if you right-click the file in the Finder.

4) If the Windows PC is running a version of Word younger than 2007, it
needs a converter to open Word 2008 .docx files. Tell them to download it
from the Microsoft website.

Hope this helps


On 22/01/08 5:18 AM, in article ee89bbf.1 RemoveThis @webcrossing.caR9absDaxw, "" <>
wrote:

> Thank you
> I have done that
> It has not made any difference
> I create the docs using Word
> I save them to DOCUMENTS
> When I attach them they are said to be a word doc but that is still not
> allowing them to be opened
> This is affecting more than one recipient computer
> For info - I HAVE NOT CHANGED ANY FACTORY SETTINGS ON MY PUTER OR ON THE
> DOWNLOADED WORD 08
> Does that make a difference?
> Thanks

--
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Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:john@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
 >> Stay informed about: Windows 08 and emails