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Next: Newsgroup Deletion
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External
Since: Jan 13, 2008
Posts: 4
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(Msg. 1) Posted: Sun Jan 13, 2008 5:27 pm
Post subject: Entourage Keeps Freezing
Archived from groups: microsoft>public>mac>office>entourage (more info?)
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| Hi, <br>
I have Entourage 2004, 11.3.6, OS 10.4.11. I have not changed anything on my computer but suddenly Entourage has begun to regularly 'hang'. I'll tell it to check messages and it just spins supposedly checking until I have to force quit. When I hit Apple+Alt+Esc, it says 'Entourage not Responding' next to Entourage. If I quit and restart the program it's fine... until it happens again. I've had a couple weird things happen on my Firefox 2.0.0.11 too (starting around the same time). Could I have picked up a bug? I have restarted the computer, I have cleared my browser cache, and I tried to use the Disk Utility to 'fix' the weirdness but 'repair disk' does not come up as an option. <br><br>Please Help!
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External
Since: Nov 11, 2007
Posts: 538
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(Msg. 2) Posted: Sun Jan 13, 2008 6:10 pm
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On 1/13/08 5:27 PM, in article ee886ae.-1.RemoveThis@webcrossing.caR9absDaxw,
"itsmekaren@officeformac.com" wrote:
> I have Entourage 2004, 11.3.6, OS 10.4.11. I have not changed anything on my
> computer but suddenly Entourage has begun to regularly 'hang'. I'll tell it
> to check messages and it just spins supposedly checking until I have to force
> quit. When I hit Apple+Alt+Esc, it says 'Entourage not Responding' next to
> Entourage. If I quit and restart the program it's fine... until it happens
> again. I've had a couple weird things happen on my Firefox 2.0.0.11 too
> (starting around the same time).
>Could I have picked up a bug?
Probably not.
> I have
> restarted the computer, I have cleared my browser cache, and I tried to use
> the Disk Utility to 'fix' the weirdness but 'repair disk' does not come up as
> an option.
Check Startup Items in System Preferences to see if you have multiple
Microsoft Database daemons. If you do, delete all and let Entourage create a
new one when launched.
You can't Repair the disk you are booted from. You can and should run Repair
Permissions from the startup disk, but you can't repair a drive that's the
boot drive.
You might need to download the combo updater from Apple and run it again
rather than using Software Update. Doing so overwrites potentially
problem-causing files. Several users have reported this fixed some odd
problems they were having with Entourage. Combo updaters will install on the
same version as theyıre applyingno need to roll back or do a clean install.
Mac OS X 10.4.11 Combo Update (PPC)
<http://www.apple.com/support/downloads/macosx10411comboupdateppc.html>
Mac OS X 10.4.11 Combo Update (Intel)
<http://www.apple.com/support/downloads/macosx10411updateintel.html>
More info on why applying the combo updater helps:
<http://www.entourage.mvps.org/troubleshoot/combo.html>
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/> |
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External
Since: Jan 13, 2008
Posts: 4
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(Msg. 3) Posted: Tue Jan 15, 2008 10:15 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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External
Since: Jan 13, 2008
Posts: 4
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(Msg. 4) Posted: Wed Jan 16, 2008 10:50 pm
Post subject: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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External
Since: Jan 23, 2008
Posts: 1
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(Msg. 5) Posted: Wed Jan 23, 2008 8:40 pm
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Hi i am a new convert to mac from PC. I kind of regret it now i have had nothing but trouble. <br><br>Does any one know why i can not set my .mac email address with entourage? I have followed the instructions to set up my account, but it seems the account receives emails okay but will not send emails. When trying to send mail i get an error message that the smpt server has timed out "Error: -3259" . can anyone help? <br><br>thanks <br>
sam >> Stay informed about: Entourage Keeps Freezing |
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External
Since: Jan 24, 2008
Posts: 1
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(Msg. 6) Posted: Thu Jan 24, 2008 7:46 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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To Sam: <br>
You can find information about the problem you are having on the Entourage Help Pages. Look under the "Error Page" link and search for the error number you give, -3259. <br><br>If that does not help, please post your question as a new post, rather than a reply to a question that has nothing to do with your problem. Start a new thread. Otherwise, you may not get much response! >> Stay informed about: Entourage Keeps Freezing |
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External
Since: Jan 24, 2008
Posts: 1
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(Msg. 7) Posted: Thu Jan 24, 2008 11:32 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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External
Since: Jan 25, 2008
Posts: 1
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(Msg. 8) Posted: Fri Jan 25, 2008 5:03 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On starting up my mac pro this morning, Entourage failed to start up, stalling at the product license panel that pops up just before launching the application fully. I found the same problem occurs with all the other applications in Office X (Word, Powerpoint and Excel). I uninstalled and re-loaded Office X and the fault continues. I upgraded to Leopard when it was launched so do not think this is the problem.<br>
Does anybody have an idea what could be causing the problem and, this is my main concern, will Time Machine have saved details of all my contacts and recent emails in Entourage as i have some important emails that I need to recover >> Stay informed about: Entourage Keeps Freezing |
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External
Since: Nov 11, 2007
Posts: 538
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(Msg. 9) Posted: Fri Jan 25, 2008 6:43 pm
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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On 1/24/08 7:46 AM, in article ee886ae.5.DeleteThis@webcrossing.caR9absDaxw, "MVP"
wrote:
> To Sam:
> You can find information about the problem you are having on the Entourage
> Help Pages. Look under the "Error Page" link and search for the error number
> you give, -3259.
>
> If that does not help, please post your question as a new post, rather than a
> reply to a question that has nothing to do with your problem. Start a new
> thread. Otherwise, you may not get much response!
There seems to be a problem with links getting inserted using the interface.
I highly suggest using any newsreader to send in your messages rather than
use the web interface. Entourage has a newsreader thatıs easy to set up.
How to subscribe to the Microsoft Entourage newsgroup
<http://www.entourage.mvps.org/support_options/subnews.html>
Youıll find the error page here:
<http://www.entourage.mvps.org/error/page.html#error-3259>
However, error solutions are not always exact. Did you follow the steps here
to set up your .Mac account? You might be happier with POP rather then IMAP
if you don;t have multiple computers.
<http://www.entourage.mvps.org/accounts/mac_com.html>
Be sure to see my New2Mac page for links and help:
<http://www.entourage.mvps.org/new2mac/index.html>
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/> >> Stay informed about: Entourage Keeps Freezing |
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External
Since: Jan 13, 2008
Posts: 4
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(Msg. 10) Posted: Fri Jan 25, 2008 9:33 pm
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Allen,<br>
I was not being impatient, I know that this is not your job, and I know that this is not a direct line to Microsoft. I usually enjoy and appreciate my interaction with MVPs and the invaluable assistance they offer. I only re-emailed because, in the past, when I have posted a problem, the responses were very rapid; on this occasion, because of the lag time, I feared I was experiencing an unsolvable problem.<br>
<br>
Thank you for your suggestions.<br>
Karen >> Stay informed about: Entourage Keeps Freezing |
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External
Since: Apr 11, 2008
Posts: 1
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(Msg. 11) Posted: Fri Apr 11, 2008 11:16 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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I'll chime in here -- two Entourage 2004 issues have cropped up in recent weeks.
This is showing up after (currently-patched) Entourage 2004 freezes and needs to be force-quit via Finder. I'm running 10.5.2.....and Google seems to be less-than forthcoming with any assistance. Any ideas from those wiser than I?
Entourage crashed overnight, and this is what I saw in my system.log this morning:
pr 11 03:57:49 flint [0x0-0x12e12e].com.microsoft.Entourage[1711]: terminate called after throwing an instance of 'Security::CssmError
Apr 11 03:57:49 flint [0x0-0x12e12e].com.microsoft.Entourage[1711]: '
Apr 11 03:57:49 flint [0x0-0x12e12e].com.microsoft.Entourage[1711]: what(): CSSM exception
Apr 11 05:00:01 flint mDNSResponder[21]: SetupAddr invalid sa_family 0
Apr 11 05:00:31: --- last message repeated 1 time ---
....also, perhaps related, but perhaps not, when Entourage hangs (with growing frequency) I see this i HangReporter logging:
Date/Time: 2008-04-11 10:10:11 -0400
OS Version: 10.5.2 (Build 9C31)
Architecture: i386
Report Version: 4
Command: Microsoft Entourage
Path: /Applications/Microsoft Office 2004/Microsoft Entourage
Rosetta: Yes
Version: ??? (???)
Parent: launchd [122]
PID: 1711
Event: hang
Time: 8.09s
Steps: 44
.....is this a problem with 10.5.2 and Entourage 2004, and should I just say **** it, update to 2008?
Thx in advance. I am stumped on this one! >> Stay informed about: Entourage Keeps Freezing |
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External
Since: May 07, 2008
Posts: 1
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(Msg. 12) Posted: Wed May 07, 2008 4:41 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Since: Oct 08, 2007
Posts: 132
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(Msg. 13) Posted: Wed May 07, 2008 2:23 pm
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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The question mark is generated by Mac OS X, and it simply means that it
cannot find the application which you tried to launch via the Dock. To solve
the problem, drag the icon out of the Dock (don't worry, it is only a
shortcut), go to the Applications folder, locate the Microsoft Office folder
and drag the Entourage application into the Dock. You have now created a new
shortcut that should allow you to launch Entourage normally. Do you still
experience the freezes?
On 07/05/08 13:41, in article ee88805.5.RemoveThis@webcrossing.caR9absDaxw, "Guilherme
Greggio" wrote:
> My Entourage is freezed with a Interrogation mark over the Entourage icon on
> Dock.
> How could I solve this?
--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)
*** Please always reply to the newsgroup. *** >> Stay informed about: Entourage Keeps Freezing |
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External
Since: May 20, 2008
Posts: 1
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(Msg. 14) Posted: Tue May 20, 2008 1:58 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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External
Since: Feb 29, 2004
Posts: 537
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(Msg. 15) Posted: Tue May 20, 2008 3:18 am
Post subject: Re: Entourage Keeps Freezing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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DEEP wrote:
> Hi, whenever i open Entourage ,it does not prompt me for switch identity.
> i had already configured two mail id's. but the switch identity dosen;t
> appear. :frown:
Can you choose "Switch Identity" from the Entourage menu?
--
Adam Bailey | Chicago, Illinois
adamb DeleteThis @lull.org | Finger/Web for PGP & S/MIME
adamkb DeleteThis @aol.com | http://www.lull.org/adam/ >> Stay informed about: Entourage Keeps Freezing |
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